Shipping policy


Shipping Policy


We want to make sure your order arrives safely and on time. Please read the information below for details about our shipping process.


Processing Times


Orders are usually processed and dispatched within [3–5 business days] after payment has been received.


Orders placed on weekends or public holidays will be processed on the next business day.


During busy periods, such as holidays, launches, or promotions, processing times may take a little longer. We will do our best to keep you informed of any significant delays.


Shipping Times


Once your order has been dispatched, estimated delivery times are:


  • UK Standard Delivery: [2–5 business days]
  • UK Express Delivery: [1–3 business days]


Please note that delivery times are estimates and are not guaranteed. Delays caused by postal services, couriers, customs, weather, or other circumstances outside our control may occur.


Shipping Costs


Shipping costs are calculated at checkout based on your delivery address, order size, and the shipping method selected.


Free shipping: [Orders over £100 qualify for free standard delivery.]


Tracking


Where available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.


Please allow up to [24–48 hours] for tracking information to update.


Incorrect or Incomplete Addresses


Please make sure your delivery address is correct before completing your order.


We cannot be held responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice an error in your address, please contact us as soon as possible at [ICONIC_CLOTHING_@HOTMAIL.COM]. We will do our best to help, but we cannot guarantee that changes can be made after an order has been dispatched.


Lost or Delayed Orders


If your order has not arrived within the expected delivery timeframe, please contact us at [ICONIC_CLOTHING_@HOTMAIL.COM] and we will investigate the issue with the delivery provider.


Please allow 48 hours after the expected delivery date before contacting us about a potentially lost parcel.


Damaged Orders


If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the packaging and damaged item. We will review the issue and work with you to find an appropriate resolution.



Contact Us


If you have any questions about your order or our shipping policy, please contact us:


Email: iconic_clothing_@hotmail.com

Business Name: Iconic Clothing